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Admin Guide (Platform Staff)

These pages are for Local Visibility Lab platform staff — users whose Clerk ID is on the PLATFORM_ADMIN_USER_IDS server-side allowlist and can access /admin/* routes. If you don't work at Local Visibility Lab, you'll never see these screens.

What platform admin includes

  • Pricing Dashboard — manage plan tiers, prices, and feature flags affecting all orgs.
  • Platform Config — encrypted secrets (Stripe keys, OAuth client IDs), feature flag overrides, system-wide settings.
  • Stripe Connect Overview — every connected agency's Stripe status, payouts, platform fee collection.
  • Failed Jobs — every background job that failed across the platform, with replay and triage tooling.
  • Onboarding Stalls — clients who started onboarding but haven't completed in N days.

These pages are gated by the PLATFORM_ADMIN_USER_IDS env-var allowlist on the API service (with PLATFORM_ADMIN_ENFORCE=true), separate from any org-level role. A platform admin user can act on any org.

In this section

  1. Platform Admin Overview
  2. Pricing & Plan Catalog
  3. Platform Config
  4. Stripe Connect Operations
  5. Failed Jobs Dashboard
  6. Onboarding Stalls Triage