Uploading Photos for Your Profile

Photos drive Google Business Profile engagement more than almost anything else. Your agency may send you a photo upload link so you can quickly contribute photos from your phone — no login, no app to install.

The link your agency sends you

Subject line: usually something like "Send us photos for your Google profile". Tap the link from your phone for the easiest experience.

The page is intentionally simple: a big Upload Photos button and a list of photos already received.

How to upload

1. Tap Upload Photos.
2. Pick photos from your camera roll, or take a new photo if your phone offers it.
3. (Optional) Add a short description — e.g. "New patio we built for the Smiths."
4. Tap Submit.

Each photo uploads in the background. You'll see a small thumbnail appear with a checkmark when it's successfully received.

What kinds of photos to send

• Before / after project shots.
• Your team at work (with people's permission).
• Your storefront at different times of day.
• Recent customer wins — happy customers, deliveries, products.
• Seasonal updates (holiday decor, summer menu, etc.).

Avoid:

• Heavily filtered or AI-edited images (Google may reject them).
• Screenshots, logos as standalone images, watermarked images.
• Anything that includes a phone number, URL, or sales copy as text on top of the image — Google strips these.

What happens next

1. Your agency receives the photos in their dashboard.
2. They review and select which ones to publish.
3. They push the approved photos to your Google Business Profile.
4. You may see them on your live Google listing within a few hours.

Pausing uploads

If you're traveling, on a job site, or just don't want to receive reminders right now, scroll to the bottom of the upload page and click Pause Reminders. You can resume any time with the same link.

Troubleshooting

Problem	Fix
Upload stuck at 99%	Check your phone's data signal. The page resumes automatically when you reconnect.
"File too large"	Your phone might be using Original photo size. Switch your camera to "Most Compatible" / JPEG (in iOS Settings → Camera → Formats).
Photo rejected by Google	Common causes: text overlay, filter, watermark, or off-topic content. Your agency will let you know.
Page won't load	Tap your agency's name to refresh, or contact them to resend the link.

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Next: Filling Out Onboarding Forms