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Viewing Your Reports
Most agencies on Local Visibility Lab send their clients a monthly report showing how the business profile is performing. You'll receive a link by email — no login required.
What the link looks like
dashboard.localvisibilitylab.io/reports/share/AbCdEf1234…
Or, if your agency uses a custom domain, app.youragency.com/reports/share/AbCdEf1234…
The link is private — only people you forward it to can open it. It does not expire by default.
What's in a typical report
Reports are customized per agency, but you'll usually see:
Headline numbers
- Profile views / impressions this month vs. last month
- Searches that led people to your profile (and what they searched for)
- Actions taken: phone calls, direction requests, website clicks
- New reviews received, and your average star rating
Charts
- A 30- or 90-day trend line showing whether things are getting better or worse
- A breakdown by device (mobile vs. desktop)
- A breakdown by traffic source (Search vs. Maps)
- Top search keywords customers used to find you
What we did this month
- A summary of the work the agency completed
- New posts published (with thumbnails)
- New photos uploaded
- Reviews responded to
- Suspensions resolved (if applicable)
What's next
- Planned work for next month
- Questions or decisions that need your input
Interacting with the report
- Date range picker: top-right corner — flip between last 30 days, last 90 days, last 12 months, or pick custom dates.
- Hover over any chart to see exact values for each day.
- Click "Download PDF" to save a copy for your records, board meeting, or accountant.
- Click "Email me" to send the live link to yourself.
A note on the numbers
The data comes directly from Google (your Google Business Profile + Google Analytics 4 if your agency connected it). Google's numbers update with a 1–2 day delay, so today's report will not include yesterday's full activity. By the start of next month, the previous month is fully reconciled.
Sharing with your team
The report URL is shareable — forward the email to anyone on your team who should see results. They don't need to sign in. If you'd rather not share the link directly, the PDF download is identical content.
Past reports
Each new monthly report has its own URL. The agency typically links to all past reports from a single index — ask them if you'd like that.
Troubleshooting
| Problem | Fix |
|---|---|
| Report shows mostly zeros | Either the profile is new, suspended, or the agency hasn't fully connected Google yet. Reach out to confirm. |
| "Report not found" | The agency may have unpublished it, or the URL is mistyped. Ask for a fresh link. |
| Charts won't load | Try a different browser. Old Internet Explorer / very old Edge versions are not supported. |